Drivers & Software How To's Warranty Lookup Parts Lookup Contact Us Repair Status Check Imaging & Security Resources Resources + Resources. Here are a few things to keep in mind when using Citi extended warranties: Including your Citi policy, your extended warranty can be a maximum of seven years. Protect your device. It has the best deal but requires a membership. $299 for anything else. Insurance benefits are underwritten by Virginia Surety Company, Inc., Chicago, IL and provided under a Group Policy of Insurance. PC Laptops | Costco Receive your return label immediately or schedule a pickup (where eligible). but once I'm prompted to consider paying over $2000 for a laptop for the first time, spending another $350 on top of the sales tax is a definitely a pill not easily swallowed. Abt Electronics. Your new Surface or Surface-branded accessory comes with: A one-year limited hardware warranty* 90 days of technical support *Both the Arc Touch Mouse and the Wedge Touch Mouse Surface Edition are covered under a separate three-year limited hardware warranty. It's serviced by the manufacturer, but the concierge service makes sure they fix it. The cost of a single repair is usually less than the cost of an extended warranty. Ask your local retailer about an Asurion product protection plan the next time you purchase electronics or appliances. Extended Warranties - Costco SquareTrade vs. Best Buy Geek ... I started a claim today - the warranty company sends a prepaid box for the laptop, and they usually have it repaired and sent back within 2 weeks. If your TV fails after the costco and the manufacturer's warranty, instead of calling costco, you will actually file a claim through the warranty program. Laptops & Notebook Computers | Costco Costco credit card reward certificates redeemed for gift cards are not eligible for coverage. They just extend the same terms as the manufacturer. Most impressively, it automatically increases the manufacturer's warranty to two years. Or, call 1-866-918-4670. I noticed it has a 2 year warranty based on the warranty of the main manufacturer so having the warranty included would save me even more money Costco does not double the warranty on iPads: 2nd YEAR WARRANTY Costco extends the manufacturer's warranty on Televisions, Tuner-Free Displays, Projectors, Computers* and Major Appliances† to 2 years from the date of purchase. Extended Warranty. So for Christmas 2016 I purchased a new laptop computer from Costco - an ASUS Zenbook UX501VW-XH71T. It's $99 for display and enclosure damage. Just checking before I pull the trigger, thank you! Only the damaged parts are repaired/replaced. Microsoft Surface Laptop Studio with Microsoft 365 Personal 1-year, i5-11300H Includes Microsoft 365 Personal 1-year (choice of English or French) PixelSense™ display (2400 × 1600) At the base of it all is a smart psychological play. Amazon Canada - French. They sent me a box and label to ship it, kept me up to date on status, and returned the repaired laptop (bad cables to the display). Report Save. Facebook Twitter Reddit Email Share Link. Costco is known for its ability to provide stellar bulk savings, meaning the more you buy, the more you can save - especially when you make use of a Costco promo code. 3 year coverage for laptops and desktops. Visa extended warranty protection will double the manufacturer's warranty for an eligible product, adding up to 1 additional year to warranties lasting 3 years or less. AppleCare Protection Plan (when available) is the basic extended warranty program, which does not include accidental damage coverage. 3. Both the Casper Select and Casper Original have 10-year limited warranties. Using your Costco Anywhere Visa® Card by Citi for the purchase. The maximum extended warranty coverage amount on Visa Signature and Visa Infinite cards is $10,000 per claim and $50,000 per cardholder. Please call Costco Concierge™ Technical Support @ 1-866-231-9731 for warranty assistance. For warranty service, contact Costco Concierge Services at TOLL-FREE 1-866-861-0450. The Apple care plus costs the initial fee plus for accidental depending on what the damage is. We recommend checking with your credit card provider to see if they provide this type of benefit. Amazon US - Spanish. To request a return or replacement on Costco.com: Log into your account through Sign In / Register. Use all three and get up to 7 years* of warranty coverage on qualifying products! . SquareTrade via Costco - 4 Total Years @ $99. 171 reviews of Costco Concierge Service "Have a warranty on my computer- 1 year and 6 months in- hard drive starts to click- computer then goes black.After hours and hours on the phone with Costco concierge services and 1 month later- NO SOLUTION They put me on hold every 2-3 minutes for 2-3 minutes to find out answer after answer on how they are supposed to help me. According to Dell's website ADP covers drops & falls, but. May be subject to sales tax. I figured even with the 60 dollar membership I will still be saving money. Insurance benefits are underwritten by Virginia Surety Company, Inc., Chicago, IL and provided under a Group Policy of Insurance. Citi and the insurer reserve the right to change the benefits 1st year covered by ASUS, 2nd year covered by Costco, 3rd and 4th year covered by the Citi Visa extended . It also offers two years of tech support. Answer (1 of 6): If the configuration offered by Costco suits you, get it from Costco. I'm not sure whether people would approve of my answer for this question but believe me, this is one area where people have spent billions of dollars. $100 Extra Instant Rebate with AMD Ryzen 7 5700G, Ryzen 5 5600G and Ryzen 7 3800X equipped Desktops. 1. Select "Orders & Returns". An average person buys a lot of gad. $50 OFF Acer Aspire 3 A315-34-C6Z9 Laptop with Microsoft 365 Personal 1-year, N4120 Includes: Microsoft® 365 Personal 1-year; Intel® UHD Graphics 600 Choose the "Return Items" button next to the order you wish to return, and complete the steps reuired. Purchasing extended warranty coverage through Allstate Protection Plans. 2y. Purchasing extended warranty coverage through Allstate Protection Plans. This computer was advertised with Costco's 2 + 2 Warranty. Lenovo said it was out of warranty. Sign In For Price $29.99 ExcellencePlus+ 2 Year Warranty. Costco is known for having a very generous returns policy. It is up to the discretion of a store manager to . Try our warranty to avoid the unexpected costs of repairs or replacements for your laptop, desktop, or all-in-one computer. The touchscreen stopped working. Yes. It would also be smart to buy your next projector from Costco as it comes with a 2-year warranty. Business Cards. (30) Compare Product. *Excluding Touchscreen Tablets. File a claim. I still have an extra year or so with the Costco warranty and called the concierge number. On 10/12/31- Opened a case with COSTCO Concierge On 10/25/21 -Sent laptop in (near new Lenovo but just past manufacture's 1yr warranty) on 10/25/21. Microsoft Surface Laptop 4 - 15" Touchscreen Laptop - Intel Core i7-1185G7 - 2496 x 1664 Display - Includes 15 Month Microsoft 365 Family Subscription - Windows 10 - Black Intel® Core™ i7-1185G7 Processor; Intel® Wi-Fi 6 (2x2/160) Gig+ and Bluetooth Wireless 5.0; Omnisonic Speakers with Dolby Atmos® 9; 1x Type-C Port Microsoft Surface Laptop Studio with Microsoft 365 Personal 1-year, i5-11300H Includes Microsoft 365 Personal 1-year (choice of English or French) PixelSense™ display (2400 × 1600) help Reddit coins Reddit premium Reddit gifts. This means you can return (almost) anything, anytime. Skip to Main Content . You can browse some of the best Black Friday 2021 deals below, for reference: HP Pavilion Core i7 15.6" 1080p Touchscreen Laptop for $749.99; LG 86" Class NANO85 Series 4K UHD LED LCD TV + $200 COSTCO SHOP CARD for $1,999.99 . Save on their already low-prices with the Costco coupons and promo codes below! Due to some abuse from shoppers in recent years, Costco has shortened their return window on electronics from unlimited days to 90 days. Protect your device. The median cost for an out-of-pocket repair was $165, which is less than the $177 median cost for an AppleCare plan. If the damage is beyond economic repair cost, then only you get a new system which is very unlikely and certainly not in your case. and share the savings. For further assistance, contact Costco Concierge Services at 1-866-861-0450. 4. Testing conducted by Microsoft in September 2020 using preproduction software and preproduction configurations of Surface Laptop Go Intel® Core™ i5, 128GB, 8 GB RAM Microsoft Surface® Edition devices. So a total of 4 years. Laptop Deals Outlet Support + Support. 2 year warranty as well. The standard warranty is just the standard warranty. Consumer Reports once put the . Or, call 1-866-918-4670. . Many claims are approved instantly. *Costco Concierge coverage is available exclusively for Costco members. Amazon Kindle US. Total coverage up to a maximum of 7 years from the purchase date. Members can return almost any product at any time if they are not satisfied with it. Amazon US - English. For the fastest service, file a claim online. Answer (1 of 4): No you'll not get a new machine under ADP. The life of returned merchandise at Costco: All returned merchandise is stored behind the counter at the Membership department until a supervisor audits it and sorts it into two piles: Pile 1- Unopened/unused merchandise t. You now have 90 days from date of purchase to return televisions, tuner-free displays, projectors, major appliances, computers, tablets, cameras, camcorders . What Are the Top Costco Black Friday Deals? Amazon Canada - English. For Apple laptop owners, the extended warranty made even less sense. to get it fixed. Extended warranty protection is. Shop Costco.com for electronics, computers, furniture, outdoor living, appliances, jewelry and more. Coverage begins when the manufacturer's warranty, or an extended warranty you bought, expires. start your claim here. When register, they will ask for your costco membership number. In order for purchases made with Your Costco credit card reward certificate to be eligible for coverage, You must redeem Your Costco credit card reward certificate for the purchase directly. Called "Concierge" services, here's the details on that: Costco extends the manufacturer's warranty on Televisions, Tuner-Free Displays, Projectors, Computers and Major Appliances to 2 years from the date of purchase. It currently has the one year manufacturer's warranty. 1 Surface Laptop Go battery life: Up to 13 hours of battery life based on typical Surface device usage. It was on sale at the time ($250 off) and the total price with tax was $1,440. AJ Madison. MSI Katana GF66 11UC-448CA Gaming laptop, i7-11800H 4 GB NVIDIA GeForce® RTX 3050 graphics; Resolution: FHD (1920 x 1080) Refresh rate: 144Hz Not only does Costco add an extra year to the 1-year manufacturer's warranty, but if you use your Costco Visa card to make the purchase, Citi adds on an additional 2 years of extended warranty (bringing the total to 4 full years)! AppleCare is the name of Apple's tech support organization and is also the name for the extended warranty program. Register on MacRumors . A Costco membership is $60 a year. It's a warranty, not a replacement policy. Save on Repairs with LG Premium Care! Choosing the Best Computer for Your Needs Many people prefer desktop computers for their large monitors, full sized keyboards, power and extra features. Using your Costco Anywhere Visa® Card by Citi for the purchase. Costco offers 2 convenient options to initiate a return: 1. To file a claim. Return by mail or post, through Costco Website: To proceed with this option, this is what you need to do: Log into your account. See manufacturer's warranty for specific coverage terms. Have your receipt and covered item with you. Choose the Return Items button next to the appropriate order, and follow the prompts to complete your return or replacement request. If you use its credit . Costco's official return policy is "Risk-Free, 100% Satisfaction Guarantee.". Getting your product repaired or replaced is simple, fast and stress-free. Amazon B2B US. Rated 2.9 out of 5 stars based on 30 reviews. Coverage begins when the manufacturer's warranty, or an extended warranty you bought, expires. HP 14" Laptop - 10th Gen Intel Core i3-1005G1 - 1080p 10th Gen Intel Core i3-1005G1 Processor at 1.2GHz; Microsoft® Windows 10 in S Mode; Backlit Keyboard The same concierge service is standing by to help you with this warranty. Share. $50 EXTRA INSTANT REBATE on GeForce RTX 3080 10GB and GeForce RTX . PC laptops and accidental damage: Best and worst warranties 2015. > Do not buy extended warranty! Business Cards. iMac with AppleCare+, Intel i5, 8 GB RAM, 256 GB SSD Applecare included (1920 × 1080) LED-backlit display Microsoft Surface Laptop 4 - 15" Touchscreen Laptop - Intel Core i7-1185G7 - 2496 x 1664 Display - Includes 15 Month Microsoft 365 Family Subscription - Windows 10 - Black Intel® Core™ i7-1185G7 Processor; Intel® Wi-Fi 6 (2x2/160) Gig+ and Bluetooth Wireless 5.0; Omnisonic Speakers with Dolby Atmos® 9; 1x Type-C Port Device sold at discount or with included AppleCare (see above) compared to Apple's retail price. Call 855-549-0540 ,customer care is available to schedule service Monday - Friday: 7am - 10pm CST, Saturday - Sunday, 8am - 5pm CST. They'll call the manufacturer and conference call with you on the line, and make sure the proper arrangements are made. Keep in mind that this isn't the same . Costco accepts all Visa® cards, as well as cash, checks, debit/ATM cards, EBT and Costco Shop Cards. Whoops, I broke it again. Costco. SquareTrade is a premier provider of device protection & warranty services for iPhones, Smartphones, TVs, Tablets, Laptops & Appliances. My daughter dropped her laptop today and it won't turn on anymore, and it's been over 2 years. Best Buy Geek Squad - 5 Total Years @ $275. This year, they are offering some great deals on products in every department. Luckily, I bought a 3 year extended warranty with Costco ($99) and can get it repaired for free. Costco's citi warranty is 2 years on top of Costco's normal 2 year warranty. Costco Anywhere Visa . On 10/29/21 - I confirmed laptop arrived at center for repair On 11/6/21 -received it back damaged. For more information, visit: Consumer Cards. That include accidental, and theft for the first 120 days*. Features vary by program. At Costco, you'll find an impressive selection of desktop and laptop computers, tablets, printers, and more—all from your favorite brands! You probably need to read the fine print on Costco's warranty as it applies to Apple products. 90-Day Return Policy on Electronics and Appliances. . Or call us at 1-877-927-7268. Costco extends the manufacturer's warranty on Televisions, Tuner-Free Displays, Projectors, Desktops, Laptops, All-in-ones* and Major Appliances† to 2 years from the date of purchase. Citibank is not responsible . Costco's warranty program is one of the better advantages to buying a TV or laptop there. Total coverage up to a maximum of 7 years from the purchase date. you get a nice 3 years worth of warranty out of it via the CitiCard. . A solid tip for capitalizing on these bulk savings even when you don't have the space is to shop together with friends, roommates, family members, etc. The Casper Select has the same 10-year limited warranty as the Original. The toll-free Costco Concierge phone number is 1-866-861-0450. Costco is an American-based warehouse retailer that sells items ranging from fresh produce and electrical appliances to wine and optical items. Some credit card companies extend or offer physical damage warranties for products purchased using their cards. Seems like a no-brainer, but apparently the Geek Squad protection is better as it has less stringent requirements regarding dead pixels, and also covers more . level 2 . It took about three weeks. It makes you open your wallet just a little bit wider, by giving you extra purchase security. Projectors. It's just not a good time to buy a laptop from Costco at the moment (compared to the last couple of months) and if you can wait just a bit longer, I would suggest doing that. Select Orders & Returns. Discounted or included Applecare with purchase 2. Computers. Answer (1 of 22): This is basically what I said for a similar question. Laptops & Notebook Computers; Monitors & Computer Screens; Printer Ink & Toner Cartridges; Printers; Routers, Wifi Extenders & Modems; . And this applies to not only dishwashers, but other major appliances, TVs, non-tablet computers, and more. Your laptop helps you work, play, network, and more. Early Black Friday Limited Deals. $200 EXTRA INSTANT REBATE with Intel Core i5-10600KF equipped desktops. Costco's return policy is liberal and they're trying to nudge you off the fence of buying with the promise that if you get home and regret your purchase, decide you don't like it, find it doesn't fit . MICROSOFT 365 PERSONAL BUNDLE OFFER Apple 21.5 in. Warranty overview. *Refrigerators (above 10 cu. Related Blog Posts Costco Black . Answer (1 of 23): Vikas Saxena's answer to What are some money saving tips? *For example, if you purchase a . ft.), freezers, ranges, cooktops, over-the-range microwaves, dishwashers, water heaters, washers and dryers. In other cases, a specialist will guide you through next steps. Which option would you choose, and why? I am thinking about purchasing a laptop at Costco. An Executive Membership is an additional $60 upgrade fee a year. . Costco has a 90-day return policy on TVs. ASUS VivoBook 15 X515EA-CS71-CB Laptop with Microsoft 365 Personal 1-year, i7-1165G7 Includes: 1 year subscription Microsoft 365 Personal (choice of English or French) Intel® Iris® Xe graphics; FHD (1920 × 1080) Fingerprint reader Receive support for the following items: Call Costco Concierge Services at 1-866-861-0450 for more information. Second year is Costco Concierge mirroring the manufacturer's policy so Costco Concierge would find a way to fix it or make it right. Longer return period if it doesn'. They don't do returns or refunds for products outside of 90 days, but you do have a two year warranty by buying it through costco. So I was there today and I can get apple care on the 16" macbook pro for 299 while it's 339 when in the cart on the apple website. HP 17.3" Touchscreen Laptop - 11th Gen Intel Core i7-1165G7 - Windows 11 11th Gen Intel® Core™ i7-1165G7 Processor; 17.3" Touchscreen BrightView HD+ (1600 x 900) 250-Nits Display Daily Deal $50 American Express Gift Card for All Intel Desktops. Am I able to buy it seperately like this? For COMPUTERS (excluding TABLETS), TELEVISIONS and PROJECTORS, Costco extends the MANUFACTURER'S WARRANTY to two years from date of purchase if the manufacturer's warranty is less than two years. Allstate 2-Year iPad Warranty Plan For more information, visit: Consumer Cards. Here's the big secret: it typically doesn't cost that much to repair most items. While Costco is the only vendor of the Casper Select, Casper itself is responsible for warranty claims on the mattress, according to a customer service representative from Costco. chanc2 wrote: ↑ After you bought the extra 3 years warranty, you will need to register online with a third party company which offer the warranty program to costco members. Where to Buy Shopping Help Sales Order Status Product Specifications (PSREF) . Please have your membership number and serial number available. Accident protection for laptops from the #1-rated protection plan. Departments and product selection may vary. When shopping for a new PC, laptop, or ultrabook, make sure you investigate the terms of your warranty . To learn more about Costco Concierge Services, Click Here . Available 5 a.m. - 10 p.m. (PST), 7 days a week, excluding holidays. Costco Concierge Services offers free technical support for your electronics. For example, if the manufacturer's warranty is six years, Citi will add maximum coverage of one additional year. 5. Click the retailer below for the Terms & Conditions of SquareTrade Protection Plans sold online and in stores. *For example, if you purchase a . Hassle-Free Repair Process. It is the largest retailer of wine in the world and the 9th largest retailer overall. Here's how I saved $1,000 by making honest Costco returns. Costco's return policy is pretty crazy - even in Canada. This includes both desktop and laptop computers. See the manufacturer's warranty for specific coverage terms. Acer swift laptop screen cracked overnight , not dropped or bumped, Argos refuse to repair under warranty as they say it was d Lenovo Laptop Malfunction & Warranty Issue my asus laptop modle is A555L its charger is not working and laptop is sill in 11 month warranty but i don`t have warranty car All depends on who you get, my dad wanted a cheap unlocked phone($99) so we bought it at Costco (not from the mobile store, off the rack) for the vary fact for the return policy suddenly the phone went from having a charge that lasted 8 hours to like an hour charge so we wanted to get it exchanged and the guy at the refund counter refused to do it as it was 1 day over the 90 day return period. Each membership includes one free Household Card. SquareTrade's got you covered. SquareTrade is a premier provider of device protection & warranty services for iPhones, Smartphones, TVs, Tablets, Laptops & Appliances. Citi extended warranty policy. The entire process was good. 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